Trust Central Team - Community Duty Officer


Community Duty Officer


£11.59 - £11.98 per hour


Various shifts Monday to Sunday



Start Date:


The de Ferrers Trust

The de Ferrers Trust is looking to recruit keen and conscientious Community Duty Officers.  Located in Burton upon Trent, with over 700 colleagues working across the Multi Academy Trust, this is an excellent opportunity for an experienced and focused individual to join the team at central trust level.  The Community Duty Officer role will provide various levels of Lettings support in Academies across the Trust. 

The Role

Successful applicants will join a small and supportive team of staff and be able to make a positive contribution to the development of the Academy. You will be directly responsible for the venue and the lettings customers during the lettings hours as directed by the Trust Lettings Manager.

Main Duties

  • To be responsible for the opening and locking of the buildings for community activities as directed, which can be daytime, evening and at weekends.
  • To maintain the highest level of customer service at all times and be a friendly and welcoming face of the lettings team
  • To provide on-site security during lettings hours, and the supervision of the buildings and grounds to prevent damage and misuse of the facilities
  • To assist with the setting up and clearing away of equipment and furniture required for lettings use
  • To be familiar with and adhere to the Health and Safety Policy
  • To take all reasonable steps to ensure users comply with the Health and Safety Policy and Conditions of Hire, including the enforcement of the ‘No Smoking’ policy at all Trust venues
  • To ensure that correct procedures are adopted in the event of an emergency

The Candidate

We are looking for a polite and friendly person who is capable of being responsible for the security of the whole venue during lettings hours. Prior experience of being a key holder is desirable but not essential. Previous experience of lone working is also desirable but not essential.

You will be the customer face of our lettings team and must be able to demonstrate an excellent standard of customer service. You will be punctual and professional in your manner and of smart appearance at all times.

Continuing Professional Development

The Trust believes that professional development is key to successful and happy employees and offers excellent opportunities for you to grow and achieve.  We provide tailored Continuing Professional Development, mentoring, support and a range of development opportunities across the Trust.

Benefits Package

The de Ferrers Trust offers an excellent benefit package which includes:

  • Cycle to Work Scheme
  • Employee Assistance Programme
  • Discounted Gym Membership
  • BHSF Healthcare Scheme
  • Eye Care Voucher Scheme

How to Apply:

Start Date: – ASAP

Email your application to You must complete an application form to be considered. Due to safeguarding reasons we cannot accept C.Vs. 

Please note: This is an open advert and will close once a suitable candidate(s) has been appointed. We reserve the right to close this advertisement early should we receive a high volume of applications.

Please ensure to regularly check your junk/spam folder for any correspondence in relation to the progress of your application. 

If you do not hear back after 5 working days from submitting your application, please consider your application unsuccessful. Due to the volume of applications we receive, it is not policy to give individual feedback at this stage.

If you would like more information regarding this role, or have any other queries, please email

We welcome a broad range of perspectives with a commitment to equality of opportunity by recruiting a diverse workforce, and creating an inclusive environment and a culture of belonging for everyone in The de Ferrers Trust. Therefore, we encourage applications from underrepresented communities irrespective of age, disability, race, religion and belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marriage or civil partnership status, or neurodivergent status. We are happy to make reasonable adjustments wherever possible through the recruitment process should this be required. 

The Trust is committed to safeguarding and promoting the welfare of children and young people and this position is subject to an Enhanced Disclosure check under the Rehabilitation of Offenders Act 1974.

All applicants must be able to provide documentation to prove their right to work in the UK.


Page Downloads Date  
Application form Support Staff 01st Sep 2022 Download
Recruitment Monitoring Form 16th Feb 2022 Download
Community Duty Officer JDPS 16th Nov 2022 Download